Head Office

210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994
Mondays to Fridays, 8am - 5pm, excluding Public Holidays

6216 8168 - Main Line
Mondays to Fridays, 8am - 5pm, excluding Public Holidays

Customer Service

Email Us
6786 6688 - 24 hours, daily.

 

Submission of Documents for Singapore Pools Account Update

Submit your documents

We strongly advise to password-encrypt documents containing personal data and separately send us the password. Please contact Customer Service if you have any clarifications.

 

Singapore Pools Account Video Verification Service

9am - 9pm, daily
Service hours will be extended to 8am - 11pm for TOTO cascade draw, selected draws and sports events.